Your Privacy Matters to Us

Information We Collect

We may collect information that you voluntarily provide when you:

• Submit a contact or enquiry form
• Request a quotation
• Contact us regarding glass products or services
• Enquire about B2B Glass Packaging
• Request information about our Glass Decoration Services or Glass Finishing Services
• Communicate with us by email, telephone or other available channels

Depending on the nature of your enquiry, this information may include:

• Name
• Company or organisation name
• Email address
• Telephone or mobile number
• Country or location
• Product or packaging requirements
• Quantity and specifications
• Project or business requirements
• Any other information you voluntarily provide

We may also automatically receive limited technical information when you visit our Website, such as IP address, browser type, device information, pages visited and general website usage information, depending on the technologies and services enabled on the Website.

How We Use Your Information

We may use the information collected through our Website to:

• Respond to enquiries and requests for quotations
• Understand your glass product and packaging requirements
• Provide information about our products and services
• Coordinate B2B glass manufacturing and sourcing enquiries
• Provide Glass Packaging Services and Custom Glass Packaging solutions
• Respond to enquiries relating to Glass Decoration Services and Glass Finishing Services
• Communicate regarding products, samples, specifications and commercial requirements
• Improve our Website, services and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate and relevant purposes connected with our business and your interaction with VRAEVA GLASS.

B2B Enquiries and Business Information

Because VRAEVA GLASS operates as a B2B Glass Manufacturer and sourcing partner, enquiries may contain business-related information such as company details, product specifications, quantities, packaging requirements and project information.

Such information may be used to understand your requirements and provide appropriate glass manufacturing, sourcing, decoration, finishing or packaging solutions.

We do not require you to provide personal information that is not reasonably necessary for handling your enquiry.

Glass Products and B2B Services

Information submitted through the Website may be used to assist with enquiries relating to our products and capabilities, including glass bottles, perfume bottles, liquor glass, water glass, glass storage jars, tableware and other glass packaging solutions.

Where relevant, enquiry information may also help us understand requirements for:

• Glass Bottle Decoration
• Glass Bottle Printing
• Glass Coating Services
• Glass Frosting Services
• Glass Metallization
• Custom Glass Packaging
• Glass Packaging Services

Sharing of Information

We may share relevant information with trusted service providers, contractors, technology providers, logistics partners, manufacturing or sourcing partners, professional advisers, or other parties where reasonably necessary to operate our business, respond to an enquiry or provide requested services.

Where information is shared with service providers, we seek to limit the information shared to what is reasonably necessary for the relevant purpose.

We may also disclose information where required by applicable law, regulation, legal process or lawful governmental request.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Cookies and Similar Technologies

Our Website may use cookies or similar technologies to improve functionality, understand website usage, maintain security and improve user experience.

Cookies may be provided by VRAEVA GLASS or by third-party services used on the Website.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

Third-Party Websites

Our Website may contain links to third-party websites, services or platforms.

VRAEVA GLASS is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before submitting personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to fulfil legitimate business requirements, resolve enquiries, maintain business records, comply with applicable legal obligations or protect our rights.

When information is no longer required for a legitimate purpose, it may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal data, including rights to request information about the processing of your personal data, request correction of inaccurate information, withdraw consent where processing is based on consent, and request deletion or erasure where legally applicable.

Requests relating to personal data can be submitted using the contact details provided below.

The Digital Personal Data Protection Act, 2023 provides a framework for the processing and protection of digital personal data in India. Applicable requirements may also arise under the Digital Personal Data Protection Rules, 2025 and other applicable laws and regulations.

Children's Privacy

Our Website and services are intended primarily for businesses, professionals, organisations and adult users.

We do not knowingly seek to collect personal information from children through the Website. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

International Visitors

VRAEVA GLASS works with B2B buyers and businesses in India and international markets, including buyers seeking glass products and packaging from India.

If you access our Website from outside India, your information may be processed in accordance with applicable Indian laws and the requirements applicable to the relevant service providers or business relationships.

Where applicable, we will take reasonable steps required by law in relation to the handling and transfer of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology or applicable laws and regulations.

Any updated version will be published on this page with a revised effective date.

We encourage visitors and B2B customers to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle information submitted through the Website, please contact us.

For privacy-related enquiries, please mention "Privacy Request" in the subject line of your email so that your request can be identified efficiently.